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SUCCESS STORIES
Key figures in Technical Documentation
Towards a Return on Information.
Information for the Marketplace
Technical documentation as part of digital platform-based business models.
Network Your Information – How Should You Create Knowledge Networks?
Building semantic networks can get as complex as you want. But this doesn't have to be the case if the goal is clearly defined.
Network Your Information – Where Knowledge Networks Really Help (2/3)
Semantic networks and their potential for user and service information.
Connect Your Information – True Knowledge Should Be Connected! (1/3)
What are ontologies or semantic networks and who do they benefit?
From the Content Strategy to the Business Case
Which revenue types do your information channels generate?
How to feed your Chatbot – Beat the Bot
Challenge the voice assistant so it can improve.
"It all depends on the mindset! Design Thinking for industry-related services, whether analog or digital"
Specialist Article by kothes Innovation Manager Christopher Rechtien appears in "HMD Praxis".
How to feed your Chatbot – Build the Bot
Can Technical Editors Build Voice Assistants?
How to feed your Chatbot – Design the Bot
Voice assistant design with key use cases.
How to feed your Chatbot
Voice assistants: Also a topic for Service and User Information?
Smart glasses, data glasses and other devices – how things are now
What works? What may work in future?
Design thinking: a tool for innovative ideas
How to break with old routines and develop new, innovative solutions, even in the field of services.
Usability tests for the Augmented Reality App
Students at Flensburg University of Applied Sciences helped us to optimise the app and its contents.
“Augmented documentation – implementing technical innovation in daily practice”
Professional article by kothes innovation manager Christopher Rechtien in “HMD Praxis”.
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